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Get unlimited advice from an online vet

Meet a vet online and get free advice today! In many cases, there's no need to go directly to a clinic – a simple phone call with a veterinarian can address many concerns. That’s why we at Lassie have partnered with the online vet service FirstVet to provide our customers with free calls to veterinarians in their digital clinic. FirstVet is available daily from 7 AM to midnight, so you can get a same-day appointment from anywhere!

For our Health Insurance customers, this service is available anytime, and for our Surgery Insurance customers, it is available within 10 days before and 30 days after surgery.

How to book an appointment:

  • Open the "Insurance" page here in the Lassie app.

  • Tap on "Contact FirstVet."

  • Download the FirstVet app.

  • Make your first booking and consult a veterinarian today!

Why is FirstVet free of charge?


At Lassie, we believe it’s important that your pet receives care and advice as quickly as possible, which is why we offer this service free of charge. FirstVet is a secure online veterinary clinic with experienced veterinarians who are available for you anytime you need them. After your appointment, the bill is paid directly by Lassie.

Our app for Android and iOS

Level Up Your Pet Care Game: Get Our FREE App Now!

Packed with 300+ articles by certified vets and pet experts, our app it's your go-to resource for personalised advice on caring for your cat or dog. The more you learn, the happier and healthier your furry friend becomes and the more points you'll earn for exclusive discounts on Lassie products. Your pet's well-being is just a tap away! 📲🐾
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